Imported goods may be subject to import tax and/or customs duties. For this reason, the kind and value of the goods to be imported must be correctly declared ("customs documents") on the package label. On request we will gladly prepare the customs documents for you.
The customs service conducts spot checks on parcels. In cases where additional charges, i.e. import tax or customs duties may be incurred, the payment of these will either be made directly to the customs service or invoiced to the carriage service provider, who (for reasons of simplicity) usually pays the fees in advance.
The accrual or amount of taxes and customs duties depends on a number of various factors:
In most countries, the import tax is equivalent to the local VAT-rates. The rates of customs duties vary from country to country, with the amount depending on the goods. Some countries have determined an upper value limit or allowance which means that they are exempt from customs duties or tax (de minimis threshold). If you need more specific information, you may either consult us or the competent customs authorities. Besides, you can address your queries to: Fedex », DHL country-specific » and DHL General ».
By acting as the importer of the goods, you assume legal responsibility for the correct declaration of the goods and their value in order to allow for the accurate calculation of the payable customs duties and tax, plus any additional costs that may be incurred in the importing country.